Cake Delivery and Packaging

Cake Delivery and Packaging

Will my cake be fresh ?

By golly, yes it will. Our cakes are good for at least 2 weeks though they need to be stored in a cool dry place but not in a fridge. They are not suitable for home freezing.

..and in perfect condition?

Absolutely! We have developed special packaging that will protect the cake through the rigours of national and international travel. We guarantee you will receive your cake in perfect condition or your money back!

How much time should I allow for delivery? And will it get there on time?

Your order is likely to arrive much faster if you use a postcode. You can check that you have the correct postcode by using the Royal Mail's handy postcode finder available at  www.royalmail.com/find-a-postcode. To state the obvious, we are not responsible for the accuracy of the Royal Mail's postcode finder . It is your responsibility to ensure that the delivery address you provide for any order you place is correct.

In almost every case, it is delivered bang on time. Neither we, nor any delivery service that we use, shall be liable for any failure to perform Services where such failure or delay results from any circumstances outside our reasonable control; these circumstances include but are not limited to adverse weather conditions (such as snow, flood and extreme winds), fire, explosion, accident, traffic congestion, obstruction of any private or public highway, riot, terrorism, act of God, or industrial dispute or strike.

It’s therefore always a good idea to allow an extra day or two for delivery just in case.

What if It’s a Surprise Gift?

Don’t worry, if it’s a surprise, you can add your own optional message to the outside of the parcel ie. “No peeking until your birthday”. Always better a day or two early than a day late !

BFPO Approved

We have been approved to send our Letterbox Fruit cakes to BFPO addresses. Orders under 2kg don't incur extra delivery fees!

What are the different delivery options and what will they cost me?

The costs are split into Letterbox cakes and larger party cakes. Whichever you purchase, why not use our Free UK delivery option? If time is critical, choose from one of the below:

  •  Next Working Day £5.99 - Mainland UK only. Guaranteed. Signature required. 

All Cakes are delivered by APC between 8am and 9pm. You will receive a text or email . You are unable to specify a time with this service.  If you are not in, the courier will try a neighbour before taking the parcel back to the depot.

  • 1st Class Post  £3.99 Letterbox Cakes. Mainland UK Only.

Letterbox cakes only. The real advantage of 1st class post is you do not need a recipients signature, it's therefore perfect for sending as a surprise gift . 

Royal Mail say 90% of 1st class post will arrive next day but bad weather and unforeseen circumstances occasionally beat it. It's therefore always a good idea to allow an extra day for delivery just in case. Always better a day early than a day late. 

  • 2/4 Working Days £5.00  Mainland UK only. Guaranteed. Signature required. 

Larger party cakes. Delivered by APC between 8am and 9pm. You will receive a text or email as a confirmation. You are unable to specify an exact time with this service.

  • Free Delivery 7 Days Mainland UK only. 

Larger party cakes-Delivered by APC between 8am and 9pm. You will receive a text or email as a confirmation. You are unable to specify an exact time with this service. If you are not in, the courier will try a neighbour before taking the delivery back to the depot.

Letterbox cakes will be sent 2nd class post and will arrive with your regular post. No signature required 

  • Next Day by 10.30 am £15.00 Mainland UK only. Signature required 

All cakes delivered by APC between 8am and 10.30am. You will receive a text or email as a confirmation. You are unable to specify an exact time with this service. If you are not in, the courier will try a neighbour before taking the delivery back to the depot.

  • Next Day by 12.30pm £12.00 Mainland UK only. Signature required

 

All cakes delivered by APC between 8am and 12.30pm. You will receive a text or email as a confirmation. You are unable to specify an exact time with this service. If you are not in, the courier will try a neighbour before taking the delivery back to the depot.

 

  • Saturday by 12.30pm £15.00 Mainland UK . Signature required 

All cakes delivered between 8am and 13.00pm. You are unable to specify an exact time with this service. If you are not in, the courier will try a neighbour before taking the delivery back to the depot.

 

  •  International 3-7 days depending on which country . 

Larger Party Cakes. Signature required Its not expensive to send a cake abroad, with our courier . Call the office on 01623 867160 before ordering or email team@bakerdays.com ...See the list below for rates.  

Letterbox cakes will be sent through the international postal service. Allow plenty of time for it to arrive. See list below for individual country rates. The postage is automatically added when you specify a country. No signature required. 

  • UK Offshore only available on 2-3 days service

 

Letterbox cakes will be sent through the Post Office 1st class letter post at no extra cost.First class doesn't always get there next day on offshore sending’s so please allow a few extra days when you choose a sending date. No signature required

Larger Party Cakes. We use APC to send larger cakes Offshore UK. There is a charge of £18.00 which is automatically added during the order process 

Offshore Postcodes. If you are sending to one of the following it is classified as Offshore

·          

o    AB - some are only available on a 2 day service

o    BT

o    HS

o    IV

o    KA27-28

o    KW

o    PA20-49

o    PA60-78

o    PH17-26

o    PH30-44

o    PH49-50

o    ZE

 

How will you notify me when it’s ready to be delivered?

For all Mainland UK orders

If you have ordered a letterbox cake, unless you specified a courier service, it will be posted on the day you have specified 2nd class post. No other notification will be made.  

If you have chosen the courier company, you will receive a text or email as a confirmation. You are unable to specify an exact time with this service. If you are not in, the courier will try a neighbour before taking the delivery back to the depot.

 

If that is not convenient you will have the following options

1.    Arrange a different delivery day when you can sign for it



2.   If the recipient is not at home the courier will complete an easy to understand “Sorry You Were Out” card, which is posted through the letterbox, to notify the you or the recipient of an attempted delivery. They will try a neighbour also before taking the delivery back to the depot. The courier may attempt redelivery later in the day but do not guarantee this will happen. We always do our best to follow your instructions. If re-delivery is not attempted on the same day they will try again the next working day (i.e. Monday, if Friday is the delivery date). The recipient also has the option to call or go online to arrange a redelivery on a specified day of their choice. . If we do follow your delivery instructions and the cakes are subsequently stolen, Baker days Ltd will not be liable for this loss.

 

 

Letterbox cakes

If you have ordered a letterbox cake, it will automatically be sent through the international postal service on the day you specified on your order. Your email acknowledgement will advise what date you specified, this is the date we will send it.

International postal service is 80% on time but bad weather and unforeseen circumstances occasionally conspire to beat us. It’s therefore always a good idea to allow an extra day or two for delivery just in case.

Always better a day early than a day late. If it’s a surprise, don’t worry, you can add your own optional message to the parcel ie. “No peeking until your birthday”.

Delivery via the courier When the courier picks up from us, you will be advised an approximately delivery date. No exact time can be specified on sendings abroad

 

When will my cake arrive if I send it abroad?

The costs and delivery times are separated into Letterbox cakes and larger party cakes.

Letterbox cakes International, Please read service

Letterbox cakes will be automatically sent through the international postal service on the day you specified on your order. International postal service is 80% on time but bad weather and unforeseen circumstances occasionally conspire to beat us.

Please allow an extra day or two for delivery with international post. Always better a day early than a day late. If it’s a surprise, don’t worry, you can add your own optional message to the parcel ie. “No peeking until your birthday” No signature required.

Letterbox cakes International  Postal Charges

There are no additional postal charge for letterbox cakes sent to Offshore UK: Scottish Highlands,Isles of Scilly, Channel Isles etc

 

Country

Postal Charge

Delivery Time

Austria

£13.00

3-5 Days

Belgium

£13.00

3-5 Days

Bulgaria

£13.00

3-5 Days

Cyprus

£13.00

3-5 Days

Czech Republic

£13.00

3-5 Days

Denmark

£13.00

3-5 Days

Estonia

£13.00

3-5 Days

Finland

£13.00

3-5 Days

France

£13.00

3-7 Days

Germany

£13.00

3-5 Days

Greece

£13.00

3-5 Days

Hungary

£13.00

3-5 Days

Iceland

£13.00

3-5 Days

Ireland

£7.00

3-5 Days

Isle of Man

£18.00

3-5 Days

Italy

£13.00

3-5 Days

Latvia

£13.00

3-5 Days

Lithuania

£13.00

3-5 Days

Luxembourg

£13.00

3-5 Days

Malta

£13.00

3-5 Days

Netherlands

£13.00

3-5 Days

 

 

 

Norway

£13.00

3-5 Days

Poland

£13.00

3-5 Days

Portugal

£13.00

3-5 Days

Republic of Ireland

£7.00

3-5 Days

Romania

£13.00

3-5 Days

Russia

£13.00

3-5 Days

Slovak Republic

£13.00

3-5 Days

Slovenia

£13.00

3-5 Days

Spain

£13.00

3-5 Days

Sweden

£13.00

3-5 Days

Switzerland

£13.00

5-7 Days

Turkey

£13.00

3-5 Days

USA

£16.75

5-7 Days

Large Party Cakes International courier service

Please call the Bakerdays office on 01623 867160 to arrange your  international delivery and payment.

International Courier Charges

Zone 1

Belgium, France, Germany,

Luxembourg, Netherlands, Eire

Cost £25     2-3 days

 

Zone 2

Austria, Denmark, Switzerland*

Cost £25     3-4    days

 

Zone 3

Czech Republic, Italy,

Slovakia, Spain

Cost £30     3-4     days

 

Zone 4

Estonia, Finland, Hungary,

Poland, Portugal, Sweden,

Slovenia, Croatia*

cost £35     4-5 days

 

Zone 5

Bulgaria, Greece, Latvia,

Lithuania, Montenegro,

Romania, 

cost £40     4-6 days

 

*Customs Clearance charge, £25 per consignment for the following: Switzerland, Croatia. We can make deliveries to many other parts of the world subject to quotation and customs regulations. Deliveries outside the EU may be subject to customs delays.

If your question has not been answered please call 01623 867160. Or email team@bakerdays.com

 

Cake Delivery and Packaging