contact details 

When contacting us please have your order reference number or login email address ready to help us deal with your query as quickly as possible.


contact by phoneby phone:

Call us on: +44 (0)333 577 2559, Monday – Friday between 9am – 5pm.

PLEASE NOTE: Our office is not open on weekends or bank holidays. 

contact by emailby email:

Please send your email to:

To help us in dealing with your query please ensure you include the following in your email:

  • Your full name.
  • The email address you registered your account with.
  • Your order reference number. (if known)
  • A contact telephone number if you are happy for a member of our customer service team to call you back. 
  • Details of your enquiry.


contact by postby post:

Please address all postal enquiries to:

Treats and Bites Ltd, 12 Southglade Park, Gala Way, Nottingham, Nottinghamshire, NG5 9RG.

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